PRIVACY POLICY

The General Data Protection Regulation (GDPR) is concerned with the personal information about you that GalaTherapy collects, stores, and shares. This page details the GDPR policy (previously known as Privacy Policy).  By contacting me, you are agreeing to the terms and conditions laid out in this GDPR policy.  The point of contact for any questions or concerns around the GDPR policy should be directed to contact@galatherapy.com

PERSONAL INFORMATION COLLECTED FROM GalaTherapy WEBSITE CONTACT FORM:

  • Your name/nickname
  • Your email address
  • The nature of your enquiry

PERSONAL INFORMATION WHICH MAY BE COLLECTED FROM EMAIL CONTACT AND/OR DURING THE COURSE OF YOUR THERAPEUTIC TREATMENT

  • Your name/nickname
  • Your email address
  • Your phone number
  • The nature of your enquiry
  • Gender (or preferred identity)
  • Religion / Ethnicity / Country of birth
  • Sexuality
  • Date of birth
  • Relationships and family (past and present)
  • Occupation and education
  • Home address
  • Previous experience of mental health treatment / diagnosis
  • Doctors name and contact details
  • Medical conditions
  • Prescribed medication
  • Difficulties
  • Session summaries

HOW YOUR PERSONAL INFORMATION IS STORED

  • Paper: Written notes may either be securely filed in a locked filing cabinet (or equivalent) or will be completely destroyed in a confidential manner after the notes are transferred to an electronic storage form.
  • Laptop / Personal Computer: Written notes may be kept on a secured personal laptop or personal computer. The device will require passwords to access both my main account and to access your individual information.  The electronic device will be checked regularly for viruses and I will take every reasonable precaution to protect your personal information.
  • Mobile Phone: Your contact telephone number may be stored for the duration of your treatment along with any text messages or Skype messages which we may exchange.
  • Email: Your email address and email correspondence will be stored securely in GalaTherapy email accounts.
  • Website: None of your personal information is stored on the GalaTherapy website, other than to momentarily collect & send it to the email accounts for the purposes of initial contact.

HOW YOUR PERSONAL INFORMATION MAY BE PROCESSED/SHARED

Your contact details and personal information will never be shared with outside parties apart from the exemptions below.

Supervision: All professional therapists are required to attend regular supervision sessions with a suitably qualified therapeutic supervisor.  Although aspects of your case might be discussed, your full name and contact details will not be revealed.  All therapeutic supervisors are bound by similar confidentiality and GDPR policies.

Therapeutic Will: All therapists are required to have a therapeutic will.  In the event of therapist’s death, hospitalisation or similar of a close relative of theirs, the Therapeutic Executor will make contact to inform you of the situation and advise you of your options.

Breaking Confidentiality: If I believe yours or another person’s (or group of people’s) safety is at significant risk, I may contact the suitable authority without your permission.  This includes your doctor, the emergency services and the mental health crisis team. I am also required by law to pass on information relating to acts of terrorism and ongoing abuse of a minor or vulnerable adult.  I will at all times attempt to gain your permission before breaking confidentiality in these instances however I retain the right to do so without your consent.

ERASING YOUR INFORMATION

All the information GalaTherapy holds about you (detailed under ‘Personal Information Which May Be Collected From Email Contact and/or During The Course of Your Therapeutic Treatment’) will be held for a maximum of 1 year after your final session at GalaTherapy (or from the last point of contact if you choose not to go ahead with treatment).  Your telephone number will be erased from my mobile phone within two weeks of your final session.    

YOUR RIGHTS

You have the following rights:

  • To be informed what information GalaTherapy holds (i.e. this document).
  • To see the information GalaTherapy holds about you (free of charge for the initial request and then £5 for every additional request).
  • To rectify any inaccurate or incomplete personal information.
  • To withdraw consent to me using your personal information.
  • To request that some or all of your personal information be erased (though the information is needed to practice lawfully & competently).